We recognise that properly addressing diversity and inclusion in our business is a journey, and not a destination. While we are proud to be compliant with the many practices that guide our work, we acknowledge that we are not yet where we would like to be. We still have some way to go if we are to operate in a space that is proactive and resilient.
Nevertheless, we believe that our present day initiatives are the stepping stones that will ensure that we get there in the future.
Our approach to diversity and inclusion involves the following strategic imperatives. Unless these all work together consistently and coherently, we know that our efforts to support and promote diversity in our organisation will be hindered:
Leading by example
Our leaders must actively demonstrate their commitment to diversity by encouraging and engaging staff to drive our diversity and inclusion strategy forward. To do so, they must be fully equipped with the knowledge and tools necessary to inspire, motivate and empower employees.
Understanding and managing challenges and barriers
We need to proactively identify, assess and manage the barriers that impede our progress. Effective mitigation measures must be implemented and maintained to address diversity and inclusion risks and these must be continually assessed and enhanced.
Complying with standards, systems and processes
Systems, processes and workplans must be in place to foster diversity and inclusion. All levels of the organisation must demonstrate accountability to upholding and complying with local legislation and company-specific diversity and inclusion policies and practices.
Working towards change
A robust change management process, as well as clear communications plans, must be developed to address assumptions and unconscious bias. Performance incentives and key performance indicators should drive the right behaviour.